Privacy policy

This Privacy Policy explains how MMS360 Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you use the Positive Outcomes website. We are committed to safeguarding your privacy and ensuring that your data is handled in line with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect the following types of information:
• Information you provide directly: such as your name, email address, or other details if you register, sign up for updates, or contact us.
• Usage data: including pages visited, time spent on the site, and how you interact with content (via cookies or analytics tools).
• Technical information: such as your IP address, browser type, and device information.

2. How We Use Your Information

We use personal information for the following purposes:
• To provide and improve the Positive Outcomes learning platform.
• To respond to enquiries or feedback.
• To send you updates or resources (if you opt in).
• To monitor site performance and improve user experience.
• To meet legal or regulatory obligations.

3. Cookies & Tracking

• We use cookies and similar technologies to analyse site traffic and usage patterns.
• You can control or disable cookies through your browser settings, but some features may not function properly without them.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share data only in the following circumstances:
• With trusted service providers who help us operate the website (e.g., analytics or hosting providers).
• If required by law, regulation, or legal process.

5. Data Retention

• We keep your personal information only as long as necessary to fulfil the purposes described above.
• If you unsubscribe or request deletion, we will securely remove your data unless required by law to retain it.

6. Your Rights

Under data protection laws, you have the right to:
• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights are being infringed.

7. Security

We take appropriate measures to protect your personal information against loss, misuse, or unauthorised access. However, no website or data transmission can be guaranteed as completely secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
MMS360 Ltd
4 Park Court, Pyrford Road, West Byfleet, Surrey, KT14 6SD
andrew@mms360.co.uk

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